U.S. Embassy Canada
U.S. Embassy Canada

The American Consular Services in Canada web site includes links to many outside pages - which may sometimes be relocated without warning. If you notice any sort of error here, including broken links, unclear or out-of-date information, or any other type of mistake please contact the webmaster and it will be attended to immediately.

We also welcome suggestions as to how the site might be improved in future.

Remember, the web site administrator will be happy to assist you whenever possible with any website issues. The webmaster will not answer any visa or American citizen related questions. Be advised that the response to most messages is that the question must be referred to the Visa Information Services Centre. The web site administrator has no expertise in any of the areas discussed in the web site and there is no possibility that he can offer you reliable advice. Use the Site Search feature before asking for help to find the information you need.

In rare cases, your message may be forwarded to appropriate officials at the U.S. Embassy in Ottawa. These rare cases may include - but are not limited to - genuine emergencies and situations that are so unusual as to call for intervention by someone in a position of authority.

To contact the webmaster, email web3@ottawa.usembassy.gov

To contact the consular services, email ottawacons@state.gov

In answer to your question...

The answer to almost every question received by the site administrator is the same:

"You're going to need to telephone the Visa Information Services Centre."

Phone numbers

U.S. Embassy information lines:

1-888-840-0032 from either the U.S. or Canada - you will be asked to provide your credit card number. CA$1.59/minute

Emergency Visa

U.S. visa interview appointments may be scheduled on an emergency basis under certain limited circumstances.

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