NVARS • Telephone numbers

For general information on how to obtain visas to visit, work, study or live in the United States, please call one of the appropriate Visa Information Services Centre numbers below:

Phone Number	Type of Call	Charge per Minute
1-900-656-2222	Recorded Information. No operator. Visa Information through an automated system. Calls from the U.S.	US $0.90 per minute

1-900-451-6330	Recorded Information. No operator. Visa Information through an automated system. Calls from Canada	CA $0.69 per minute

1-888-840-0032	Visa Appointment Reservation System by credit card Costs charged to credit card instead of phone bill Live Operator / Calls from Canada & U.S.	CA $0.19 IVR CA $1.59 per minute*

1-900-443-3131	Live Operator Calls from the U.S.	US $1.89 per minute

1-900-451-2778	Live Operator Calls from Canada	CA $1.89 per minute

1-800-714-7586	Message service only Customer service inquiries - or clarification on a 900 number - or billing inquiries on 900 number charges	Toll Free

1-888-611-6676	Appointment Cancellations	Toll Free

1-800-283-4356	Information only Lists all telephone numbers associated with the NVARS program	Toll Free

	Web site Online appointment bookings service www.nvars.com	CA $8.40 each booking

* IVR (Interactive Voice Response) is Recorded Information. This line offers the caller both the option to listen to recorded information as well as speak to a live agent, whereas the 900 lines are split into two separate lines.

Note: Many office phones and all pay phones are set to block calls to 900 numbers. If the 900 telephone service is not available from your area, please contact: 1-888-840-0032 from Canada and the U.S. You will be asked to provide your credit card number. Or call toll free 1-800-283-4356 for a list of all 1-900 and 1-800 visa information lines.

The per-minute charge applies as soon as your call is connected to the call-center system. Depending on the volume of calls, you may have to wait for connection to an actual operator. We recommend that you avoid peak periods to minimize waiting time. Callers wishing to dispute charges for using this service should telephone 1-800-714-7586.

Call the appropriate telephone number and use the Visa Information Services Centre's automated appointment system. The system assigns a reference number - please write it down - which is used in all future transactions regarding the appointment. You will be offered appointments no sooner than 2 weeks in the future. Follow the instructions on the automated menu to make an appointment at the desired date and time.

In the event you lose or misplace your reference number, please call one of the numbers answered by a Live Operator and the representative will be able to assist you.

This service will provide information on the following topics:

Temporary Visitor Visas
Temporary Work Visas
Student Visas
Exchange Visitors
Treaty Trader or Investor Visas
Admission under the Free Trade Agreement
Visa Waiver Program
Visa Forms and Fees
Fiancé(e) Visas
Immigration through a Family Member
Immigrating Adopted Children
General Immigration Information
Visa Lottery - Diversity Immigrant Program
Employment Based Visas for Canadians
Special Registration (NSEERS)
Transit without Visa
Emergency Visa Scheduling
Returning Resident/Re-entry permits
Lost, Stolen, Mutilated Green Cards
Conditional Residents
Entry with Valid Visa, Expired Passport

Payment of the Visa Application Fee

All U.S. Consulates in Canada require that visa fee payments be deposited to any branch of Scotia Bank in advance of the appointment. Bring two copies of your stamped deposit slip - the bank will retain the third copy. Detailed instructions appear on the page for each of the U.S. Consulates.

Information About Different Types of U.S. Visas

Use the link below to find a list of categories of non-immigrant visas, and the documents required for each.

Visa Categories and Document Requirements