Citizens of both Canada and the United States are now required to present a valid passport at the U.S. Preclearance Facility - located at major Canadian airports - prior to boarding their flight to the United States.

Citizens of both Canada and the United States, if entering by land or water after January 31, 2008, must be prepared to present either a valid Passport or a government issued photo ID (such as a driver's license) and a birth certificate or other proof of citizenship. Persons 18 years and younger need only present a birth certificate or other proof of citizenship. For more information, click button below:

Following is a summary of those topics covered at American Consular Services in Canada which are primarily of interest to American citizens. Click on a topic for more information.

U.S. Citizens living or traveling outside of the U.S. are urged to register their travel plans with the U.S. State Dept. Please use the button below for more information.

The Department of Homeland Security's Traveler Redress Inquiry Program (DHS TRIP) provides a single point of contact for individuals who have inquiries or seek resolution regarding difficulties they experienced during their travel screening at airports or train stations or crossing U.S. borders, including:

• Denied or delayed airline boarding;
• Denied or delayed entry into and exit from the United States at a port of entry; or
• Continuously referred to secondary screening.

To initiate an inquiry, please log onto DHS TRIP's interactive web site. You will be asked to describe your concerns and experience, provide contact information and be assigned a case number to help you monitor the progress of your inquiry.