Consular Services at the U.S. Mission in Canada

IMPORTANT NOTICE ABOUT H1N1 INFLUENZA AND CONSULAR SERVICES:

Due to the H1N1 Influenza pandemic, the U.S. Embassy and Consulates General in Canada request that any persons who seek consular services (visas and passports) and who feel unwell or otherwise exhibit flu-like symptoms postpone their visits to our consular offices.

Persons who cannot appear for visa interview appointments or for appointments for other services will be allowed to reapply for those services after their condition improves. Non-immigrant visa applicants should contact the office where they plan to apply in order to reschedule. There is no fee for rescheduling. (Contact information can be found elsewhere on this web site.)

U.S. citizens are welcome to contact the Embassy or the Consulate General in their area by telephone or by e-mail should they need assistance. Please see contact information under the individual office listings on this web site.

The Embassy and Consulates General thank the public for your understanding and cooperation.

INFORMATION ABOUT H1N1 INFLUENZA Full information about H1N1 Influenza can be found at www.flu.gov (U.S. government web site) or www.fightflu.ca (Government of Canada web site). Note that the U.S. Centers for Disease Control recommends administering both the Seasonal and H1N1 Influenza vaccines as they become available, and this is the policy that will be followed for employees of the U.S. Embassy and Consulates General.

New Rules for Traveling to the U.S.: Western Hemisphere Travel Initiative:

Starting June 1, 2009, Travelers to the U.S. via land and sea must show a valid passport or WHTI-compliant document. Click here to learn more..

Effective January 12, 2009, Electronic System for Travel Authorization (ESTA) became mandatory by the Department of Homeland Security (DHS). This new online system is part of the Visa Waiver Program (VWP) and all nationals or citizens of VWP countries who plan to travel to the United States for 90 days or less for temporary business or pleasure under the VWP will need to receive an electronic travel authorization prior to boarding a U.S.-bound airplane or cruise ship.
Click here to learn more about ESTA.
Click here to try our Visa Waiver Wizard.

The US Embassy Ottawa now uses Twitter to provide you with short, concise updates from the Embassy, including consular services. Our screen name is usembassyottawa and you can find us on Twitter at http://twitter.com/usembassyottawa.

If you are an American Citizen in Canada, you may contact the Embassy or nearest U.S. Consulate directly. Use the link below for more information about consular services available to you.

If entering the U.S. by air, you must present a valid Canadian passport. If you enter by land or water after June 1, 2009, you must be prepared to present either a valid Canadian Passport or other WHTI compliant document. Persons 18 years and younger need only present a birth certificate or other proof of citizenship.

If you are a Canadian citizen, you do not require a visa to visit the United States for periods of less than 180 days.

Citizens of certain other countries do not require a visa to visit up to 90 days. Use the link below to find detailed information.

Then you must qualify for the appropriate visa outside the United States. Detailed information is provided herein or at the website of the U.S. Embassy in your country of residence. Refer to the complete list of official U.S. Embassy Web Sites.

The fee for using this service is CA$8.55 payable by one of the following credit cards:

If you require additional information, please call one of the following U.S. Embassy Information lines:

1-888-840-0032 from either the U.S. or Canada - you will be asked to provide your credit card number. CA$1.59/minute
1-900-451-2778 from within Canada - you will be charged CA$1.89 per minute
1-900-443-3131 from within the U.S. - you will be charged US$1.89 per minute

Many office phones and all pay phones are set to block calls to 900 numbers. If the 900 telephone service is not available to you, please use the 888 number above.

U.S. Visa Information by Phone

If it is not clear where to find the information you are seeking - either by using the main navigation menu at the top of every page or the Site Map then we recommend that you use the Search function linked below. Enter keywords and be directed to the pages which contain those words.

This web site is provided by the Consular Section of the U.S. Embassy in Ottawa to provide comprehensive information on U.S. consular services in Canada. To visit the official U.S. Embassy Ottawa web site, please click below. Please beware of other web sites that purport to offer advice or expedited appointments for large fees. They have no connection with the U.S. government.